From the moment you open a business to the day you close it down (and beyond), you will have a reputation. Whether that is a good one or a bad one will change overtime, depending on how your customers feel about you. If you have strong customer service, good products, and a friendly attitude, then it is more likely to be a good reputation. But a single disgruntled employee or customer can change all of that in an instant, and you have to be ready to engage in some serious reputation repair. How to Deal with an Online Reputation Make…